Frequently Asked Questions FAQs:
A Guide to Your Lumzen Experience: Your Frequently Asked Questions, Answered
Welcome to a space of stillness and intention. At Lumzen, we believe that light isn’t just something you see; it's something you feel. Our candles are crafted to be more than just objects; they are invitations to slow down and reconnect. Here are the answers to some of your thoughtful frequently asked questions, helping you get the most out of your moments of tranquility.
Safety & Health: Your Peace of Mind
creating a serene environment starts with feeling safe. We take this responsibility to heart, as conscious living is the very foundation of our parent company, Core Lifestyle LLP.
This is a question we care deeply about. The truth is, the safety of a candle comes down to its ingredients. Many mass-produced candles use paraffin wax, a petroleum byproduct, which can release less-than-ideal compounds into your air. That's why at Lumzen, we made a conscious choice. We exclusively use a 100% organic blend of soy and coconut wax. This natural, plant-based wax burns cleanly and slowly, so you can breathe easy, knowing your air is filled with pure fragrance, not pollutants.
While many people use paraffin candles without issue, our philosophy is to create an experience of pure tranquility. We believe what you breathe is as important as the light you see. Opting for a natural wax like our soy and coconut blend ensures a cleaner burn, helping you create a serene, worry-free sanctuary. It's the first step to truly set the vibe for wellness.
Your family's well-being is paramount. Because our candles are made with natural wax and phthalate-free fragrances, they are a safer choice for homes with little ones. However, we always recommend taking extra care. Ensure the candle is placed on a stable surface far out of reach of tiny hands, and always burn it in a well-ventilated room to keep the air fresh and comfortable for everyone.
Our company specializes in consulting, product development, and customer support. We tailor our services to fit the unique needs of businesses across various sectors, helping them grow and succeed in a competitive market.
We understand this concern, as sensitivity to fragrance is very real. Headaches and allergies are often triggered by lower-quality, phthalate-laden synthetic oils. At Lumzen, we curate our candles with premium, phthalate-free fragrance oils to minimize this risk. If you are very sensitive, we suggest burning your candle for shorter periods in a well-ventilated space. It’s about finding that perfect balance to help you set the vibe without overwhelming your senses.
As tempting as it is to drift off to a gentle flicker, we strongly advise against it. A burning candle should never be left unattended. For your safety, please extinguish your candle before you go to sleep. You can let the beautiful fragrance linger in the room as a soft, olfactory lullaby.
